The University Registrar’s Office has contracted a 3rd party vendor to print, package and ship any diploma awarded to the recipient of a baccalaureate and/or graduate level degree.
The cost of the original diploma is covered by the graduation fee. Note that the undergraduate diploma measures 8.5 x 11, while the graduate diploma is 11 x 14.
When will I receive my diploma?
Diploma orders will be made approximately 1 week after degrees are awarded. Please allow 3-4 weeks from the time the order is placed to receive your diploma. As a general rule of thumb, May graduates can anticipate receipt of their diploma by mid-July, August graduates by the mid-October, and December graduates, by mid-February.
I need to provide proof of graduation. What documents and/or ways can proof of graduation be obtained?
While your diploma is a wonderful way to display your accomplishment, it is not the only item provided by the University. Proof of graduation can be displayed via your diploma, and/or an official transcript. Your official transcript not only displays the courses you took and grades earned at UNCG, but it also contains the date of commencement and your degree information, including your major/minor/concentration. In addition, the University will report all graduates to the National Student Clearinghouse approximately 2 weeks after degrees are awarded.
If you are a current undergraduate graduation candidate needing proof of graduation, you may submit a request to Graduation Services via email@example.com. Please provide your student id # and the information requested. Requests made during the current graduation term will be honored for current graduation candidates only. Once degrees are awarded, the student should acquire “proof” via one the above avenues.
I checked my UNCGenie account and it states that I have a balance. Can I still graduate?
This is a great question. While having an outstanding balance with the University will not keep you from becoming a graduate, the outstanding balance may keep you from receiving any official documentation from the University. Official documentation such as transcripts and diplomas are items that future employers may require for employment. We ask that you continue to check your balance with the University, even after the commencement date has passed. If you have a balance, please contact the Cashier’s office for more details 336-334-5831.
What happens if I do not pay my balance before diplomas are ordered?
Graduation Services will still place an order for your diploma; however, instead of having the diploma mailed directly to your home, the diploma will be mailed back to the University. Graduation Services will hold the diploma until we are notified by the student that the hold has been released. Only the Cashier’s office can lift monetary holds. Therefore, if you have a balance with the University, please contact the Cashier’s office for more details.
I moved and have changed my address via UNCGenie. My diploma mailing address will change automatically, right?
NO! Unfortunately, when you make a change to your address in UNC-Genie after you have submitted a graduation application, your diploma mailing address will not update… Sorry! Therefore, you must contact Graduation Services to provide us with the updated mailing address. If you have moved since your applying for graduation, and/or you are not sure what address you provided, please email Graduation Services to inquire.
I graduated in August and it is November 1st. I have not received my diploma. What should I do?
We realize that items can get lost in the mail. Please check with Graduation Services. It is possible that your diploma was returned to our office by the USPS. If the diploma was not returned to our office, please ensure that you check with your local USPS that delivers to your home. Your local USPS may be holding the package for you.
I received my diploma and it does not contain my major/concentration, etc… Why is this?
Diplomas show the official name of the degree awarded. See the Undergraduate Bulletin for authorized baccalaureate degrees and The Graduate Bulletin for authorized graduate-level degrees and certificates. Majors, concentrations, and minors are not printed on the undergraduate diploma, in accordance with University policy; this information does appear on the student’s official academic transcript.
Replacement and Duplicate Diplomas
Have you lost your original diploma or do you need a duplicate diploma issued for employment purposes? Replacement and/or duplicate baccalaureate diplomas may be ordered from Graduation Services. Replacement diplomas for master’s, specialist, and doctoral degrees ($60) may be ordered from The Graduate School.
To place an order, please fill out the following pdf file – Replacement baccalaureate diplomas
- The cost is $50 and payment can be made payable in-person or by mail via check or money order made payable to The University of North Carolina at Greensboro.
- The diploma will be mailed within 4-6 weeks of receipt of payment.
- Expedited orders (1-2 week turnaround) are possible but cannot be guaranteed; however, additional fees (processing, shipping and handling, etc…) will be assessed.
UNCG does not keep a copy of the student’s original diploma, nor can we produce a copy.
Notary services for UNCG diplomas (and transcripts) can usually be provided upon request during business hours. To ensure the office is staffed with the appropriate officials, the service should be requested at the time the replacement/duplicate diploma and/or transcript is made.
For more information about notary, apostille, and true-copy authentication documents, please visit the following websites: