Currently enrolled students can change physical addresses, e-mail addresses, telephone numbers, and emergency contact information using UNCGenie. You need your Student ID number and University PIN.

Logging In

  1. Go to the UNCG home page at
  2. Click on UNCGenie.
  3. Choose Enter Secure Area.
  4. Log in using User ID and PIN. (Note: Your PIN is a six digit Personal Identification Number.)
  5. Click on Personal Information.

Changing Your Physical Address Information

  1. Click on Update Address(es) and Phone(s).
  2. Select an Address.
  3. Click the link next to the corresponding address.
  4. Make the necessary changes to your address and/or telephone number. Please use current date in Valid From This Date field.

    USPS Required Address Format
    (Example: 101 S Sharon Ave NE Apt 129)

    • Please use upper case letters where appropriate.
    • Separate each component of the address with one space. Do not use commas.
    • Do not use punctuation after abbreviations.
    • Do not use the pound or number sign: “#”
  5. Click the Submit button at the bottom of the screen to verify and activate your changes, or select a different address to update if necessary.
  6. Click Exit to exit the system.

Changing Your Preferred E-mail Address

  1. Select Update E-mail Addresses.
  2. Click on the e-mail address you want to update.
  3. Make the necessary changes to your e-mail address.
  4. Check the box to define the current e-mail address as your Preferred Address.
  5. Click Submit to complete the update, or select a different e-mail address to update.
  6. Click Exit to exit the system.

Changing Your Emergency Contact Information

  1. Select Update Emergency Contacts.
  2. Click on the contact you want to update.
  3. Make the necessary changes to the contact information.
  4. Click Submit Changes to complete the update.
  5. Click Exit to exit the system