Transcripts FAQ

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How can I get a transcript of my UNCG academic record?

Go to Transcripts for complete instructions about obtaining an official copy of your transcript or about viewing and printing an unofficial transcript from the Web. You may also call the Transcript Line at 336/334-5945 at any time to hear details about how to obtain a copy of your official UNCG transcript.

Can my mother stop by and pick up a copy of my transcript?

Only the student listed on the transcript or his/her designated third party (presenting written authorization from the student) may pick up the transcript. The person picking up the transcript on your behalf must present a valid photo ID.  The transcript order must be placed in advance.  Go here for more information on how to order your transcript.  Additionally, federal law prohibits release of grades or academic record information to anyone other than the student without this special authorization. A student’s records may be released to a legal guardian who submits evidence that the student is declared as a dependent on his/her most recent Federal Income Tax form.

Is a copy of my high school transcript on file in the University Registrar’s Office (URO)?

No.  The URO maintains only UNCG academic records. It is the student’s responsibility to obtain transcripts from previously attended institutions.

I am a student at [name of institution], but I took a course at UNCG this summer. How do I get my grade sent back to my school?

You should request an official transcript of the work you took at UNCG. The University Registrar’s Office provides mailing and fax services for official UNCG transcripts. See Transcripts for complete information.

After I have ordered my transcript for pick up, what do I do?

A student ordering an official UNC-Greensboro Pick-Up transcript will receive an email indicating the order has been Delivered.  This means the transcript will be ready for pick-up within two hours.  Pick-up times are Monday–Friday, 8:00 a.m.–5:00 p.m. in 180 Mossman Administration Building, Greensboro, NC.

Please note: For pick-up transcripts, a valid picture ID is required. Only the student listed on the transcript or his/her designated third party (presenting written authorization from the student) may pick up the transcript. The person picking up the transcript on your behalf must present a valid photo ID.

Transcripts must be picked up within 45 days of the date ordered. All orders older than 45 days will be destroyed.

Can I include an attachment with my transcript order?

Attachments can be uploaded to both electronic and paper delivery orders.

Attachments that need the Office of the Registrar to provide additional information should only be ordered for paper delivery.

The following file types are available to attach in the Transcript Ordering System: jpg, jpeg, gif, png, eps, cdr, ai, pdf, tif, tiff, bmp, zip, doc, docx

Cover letters from AACOMAS, AMCAS, CASPA, PharmCAS, LSAC, etc.:

  • Print the cover sheet from your organization, sign the document, scan, and save it to your computer.
  • After you select Paper Transcript or eTranscript as your ordering option, you may then attach the document by clicking on “browse” next to the “Attachment” option at the middle of the transcript order page.
  • All orders with attachments or forms should add a note in “Special Instructions” on the order form that includes send with transcript.

 

Cover letters provided by the university you are applying to:

  • You may download your cover letter and save it to your computer. If the cover letter requires your signature, print the document, sign it, scan, and save to your computer.
  • After you select Paper Transcript or eTranscript as your ordering option, you may then attach the document by clicking on “browse” next to the “Attachment” option at the middle of the transcript order page.
  • All orders with attachments or forms should add a note in “Special Instructions” on the order form that indicates send with transcript.

Can I request an unofficial transcript?

While the University Registrar’s Office doesn’t print unofficial transcripts, the unofficial transcript is available through the student account on UNCGenie.  Instructions to access the unofficial transcript are here.

I’m trying to order my transcript, but I don’t remember my UNCG ID#.

You have two options for requesting  your transcript through the online ordering system:

  • Recover your UNCG ID# here.
  • As a substitute, you can use your SSN without dashes (ex. 123456789).