Spartan Central > Student Resources

Student Resources

What do you need help with?

Not sure? Check our FAQ below to locate the office that can assist you.

UNIVERSITY REGISTRAR’S OFFICE

The University Registrar’s Office manages all things relating to course scheduling, registration, degree planning, curriculum modifications, student records, transfer credit articulation, personal information changes, FERPA, degree clearance, diploma information, and graduation. For more information, visit the URO website, contact URO, or find what you need with one of the links below.

Address: 1202 Spring Garden St.; 180 Mossman Building, Greensboro NC 27412
Hours: Monday-Friday, 8AM – 5PM
Phone: (336) 334-5946
Email: registrar@uncg.edu

OFFICE OF FINANCIAL AID & SCHOLARSHIPS

The Office of Financial Aid & Scholarships can assist you with applying for financial aid, financial aid eligibility, scholarships and grants, filing your FAFSA, aid disbursement, student loans, loan repayment options, and all of the financial aid basics to improve your financial literacy and develop a plan to fund your education.

Address: 1202 Spring Garden St.; 159 Mossman Building, Greensboro NC 27412
Hours: Monday-Friday, 9AM – 4PM
Phone: (336) 334-5702
Email: finaid@uncg.edu

CASHIERS & STUDENT ACCOUNTS OFFICE

The Cashiers & Student Accounts Office oversees everything related to tuition, billing, and payments at UNCG. This includes payment plans, tax information, refunds, tuition & fees associated with admission, payment schedules, and payment methods, such as electronic checks, credit card payments, or check by mail, and direct deposit for refunds.

Up-to-date balances and student account information can be viewed online on the Student Account Center. By logging into UNCGenie with your University ID and PIN, you can access the Student Account Center from the student tab. If you need help finding your ID number, please follow the instructions here. For help with your PIN, go here. Additional instructions for viewing your bill can be found here.

Address: 1202 Spring Garden St.; 151 Mossman Building, Greensboro NC 27412
Student Accounts Hours: Monday-Friday, 8AM – 5PM
Cashier Window Hours: Monday-Friday, 9AM – 4PM
Phone: (336) 334-5831
Email: cashier@uncg.edu

UNDERGRADUATE ADMISSIONS OFFICE

For questions about the application or admissions process and requirements, please visit the UNCG undergraduate admissions website, or reach out to the Admissions Office to speak to a counselor. You may check your application status in your student portal.

Address: 1400 Spring Garden St., Greensboro NC 27412
Hours: Monday-Friday, 8AM – 5PM
Phone: (336) 334-5243
Text: (336) 203-8991
Email: admissions@uncg.edu

STUDENTS FIRST OFFICE

The Students First Office serves as an academic one-stop-shop for undergraduate students, assisting with academic advising, academic recovery, academic transition, appeals, and graduation planning. Additionally, the office is the centralized academic advising center for all exploratory (undecided) students at UNCG.

Address: 101 Forney Student Success Commons, 401 College Ave, Greensboro NC 27412
Business Hours: Monday-Thursday, 8AM – 5PM; Friday, 8AM – 4PM
Drop-In Hours: Monday, Wednesday, Thursday, 1PM – 4PM
Phone: (336) 334-5730
Email: students@uncg.edu

STUDENT HEALTH SERVICES

Student Health Services is the hub of information related to immunization requirements, student health insurance requirements (and waivers), and general healthcare needs including the medical clinic, counseling center, and pharmacy. For assistance waiving or enrolling in student health insurance, submitting immunization requirements, or to schedule an appointment for physical or mental healthcare, contact the office directly or visit the Gove Student Health Center during regular operating hours.

Address: 107 Gray Dr., Greensboro NC 27412
Business Hours: Monday-Friday, 8AM – 5PM; Saturday 12PM – 3PM
Phone: (336) 334-5340
Email: shs@uncg.edu

HOUSING & RESIDENCE LIFE

All things related to housing are managed by Housing & Residence Life. This includes: rooming costs and availability, move-in and check out process, additional charges for damage, questions about facilities and roommates, the housing application process, room changing/swapping, break housing, residence hall rules and regulations, and questions about individual residence halls and suite and apartment living.

Address: 201 Gray Dr., Greensboro NC 27412
Business Hours: Monday-Friday, 8AM – 5PM
Phone: (336) 334-5636
Email: hrl@alwilliams

Note: While HRL is open for walk-in assistance, we strongly encourage you to call or email with questions or concerns instead. Likewise, please call or email in advance to schedule a virtual or in-person appointment with individual staff members or Residence Life Coordinators.

PARKING SERVICES

Parking Operations and Campus Access Management oversees student parking and transportation and can assist students who need to purchase parking passes, register handicap placards, and pay parking fines. Additionally, you should contact Parking Services for questions about the following: public transit; bicycle registration, parking and storage, or lost/stolen bikes; the Spartan Chariot; Park & Ride; parking enforcement; special event parking requests; visitor/guest parking options; motorcycle, moped, and scooter parking options; contractor/vendor permit options; and updating vehicle information.

Address: 506 Stirling St., Greensboro NC 27412
Phone: (336) 334-5681
Email: parking@uncg.edu

DINING SERVICES

Dining Services manages student meal plans and all the dining locations across campus, including Fountain View (the main dining hall). Visit the Dining Services website or contact Dining Services for questions about the following: meal plans, Flex, Blue and Gold meals, Spartan Catering, and Spartan Dining locations.

Address: 1209 North Dr., Greensboro NC 27412
Business Hours: View individual locations’ hours here.
Phone: (336) 334-4101
Email: dining@uncg.edu

INTERNATIONAL PROGRAMS CENTER (IPC)

IPC supports international students and scholars on our campus with international admissions, visa compliance and student programming, as well as all incoming, outgoing & faculty-led study abroad programs and competitive scholarship application support (Fulbright, Gilman, Critical Language, and more)!

Address: 1010 Administration Dr,; 207 Foust, Greensboro NC 27412
Hours: Monday-Friday, 8AM – 5PM
Phone: (336) 334-5406
Email: ipc@uncg.edu

THE GRADUATE SCHOOL

For information about UNCG’s Graduate School, including graduate programs, fellowships, assistantships, and the graduate admissions application and requirements, please visit the Graduate School’s website.

Address: 1202 Spring Garden St.; 270 Mossman Building, Greensboro NC 27412
Hours: Monday-Friday, 8AM – 5PM
Phone: (336) 334-5596
Email: gradinquiry@uncg.edu

ITS & 6-TECH

UNCG’s Information Technology Services and 6-Tech support technology usage across UNCG’s campus for students, staff, and faculty. This includes facilitating safe and secure usage of campus internet, information security, software services, equipment reparation, and troubleshooting technology issues, software crashes, website problems, and phone/VOIP issues.

Address: 1400 Spring Garden St., Greensboro NC 27412
Phone: (336) 334-5000
Email: 6-tech@uncg.edu

SPARTANCARD

The SpartanCard is your all-in-one campus ID card. It serves as your ID, library card, meal card, and a form of payment across campus. This card allows you to access university programs, services, and your residence hall. You can get or replace your SpartanCard at the SpartanCard Center beneath the Fountainview Dining Hall. You can manage your SpartanCash or Flex funds and check your meal plan and meal plan usage on SpartanCard Online.

Address: 1209 North Dr.; 106 Moran Commons, Greensboro NC 27412
Hours: Monday-Friday, 8AM – 5PM
Phone: (336) 334-5651
Email: idcenter@uncg.edu

RESIDENCY

Tuition and other charges are based on the program campus (whether your degree is an on-campus or an online program). Main campus programs are assessed main campus tuition and fees for all courses, even if they are delivered in an online format, and tuition and fee charges are capped at 12 hours per semester even if a student is enrolled in more courses. Students enrolled only in online degree programs are assessed online tuition and fee rates.

Students who are admitted into an approved online degree program and live outside of the state of North Carolina may be eligible to receive a special tuition rate “Outside NC” (ONNC). Please visit this website for more information on eligibility requirements and instructions.

Students must apply for official residency determination through www.NCresidency.org in order to receive in-state tuition and State financial aid consideration. A North Carolina resident for tuition purposes (and for State financial aid consideration) is a person, or a dependent person, whose parent or legal guardian has established and maintained legal residence in North Carolina for at least 12 months.

Email: gradresidency@uncg.edu or ugreside@uncg.edu

UNCG BOOKSTORE

The UNCG Barnes & Noble College Bookstore can assist you with purchasing or renting your new or used college textbooks, and offers a wide variety of items for purchase, including: UNCG apparel, magazines and gifts, trade books, cards and convenience items, and software and computer accessories.

The UNCG Bookstore also participates in the First Day® Complete program, which is a course materials delivery program (rental) that lowers the cost of course materials and ensures undergraduate students have their required materials on the first day of class. You can learn more about the program here.

Address: Elliot University Center, 507 Stirling St., Greensboro NC 27412
Hours: Monday-Thursday, 8AM – 6PM; Friday 8AM – 5PM; Saturday 10AM – 4PM
Phone: (336) 334-5563
Email: bkstore@uncg.edu

FIRST YEAR PROGRAMS & SOAR

Spartan Orientation, Advising, and Registration (SOAR) is UNCG’s new student orientation program required for all incoming undergraduates. During SOAR, students have the opportunity to experience campus life, meet with their advisors, make new friends, and learn about campus resources. Please visit the New Student Transitions & First Year Experience website for more information about SOAR and other new student programs, including 1GNITE, NAV1GATE, First Year Experience (FYE), Your First Year (YFY), and Rawkin’ Welcome Week.

Address: 401 College Ave.; 202 Forney Student Commons, Greensboro NC 27412
Phone: (336) 334-5231