VA Benefits—Frequently Asked Questions

How do I start using my educational benefits?

Read and follow the steps on our New Students page. For information about the types of educational benefits for which you may qualify, be sure to review the programs at the Department of Veterans Affairs Educational Benefits page at http://www.benefits.va.gov/gibill/.

How long does it take to begin receiving benefits after they have been initiated?

Typically, it takes the VA six to eight weeks to process new applications.  Once your application for GI Bill benefits has been approved, you will receive a Certificate of Eligibility (COE). When you do, bring a copy to the UNCG VA Certifying Official (an emailed scan is acceptable).  Once you have submitted your certificate of eligibility and completed a Veteran Services Enrollment Form, new applicants should expect to receive their first check eight to 12 weeks from the time the enrollment certification is sent or classes begin.  You will receive a confirmation email from the VA once the UNCG VA Certifying Official submits your enrollment certification. For retroactive requests, you will be paid from the first day of class or eligibility period. Continuing students should receive checks more quickly, provided there have not been any changes to your program or changes. It is imperative that you notify Veteran Services at UNCG about any changes that would affect your benefits.

Am I still eligible to receive financial aid if I am receiving VA educational benefits?

Yes! It is a common misconception that students receiving educational benefits are not eligible for financial aid. This is not true. You are eligible to apply for financial aid as any other student would. Even if you receive additional VA Vocational Rehabilitation (Ch 31) assistance, you may be eligible for financial aid. Be sure to complete a FAFSA whether or not you expect to use benefits. Check out the Financial Aid Web site for more information about applying for aid.

How do I get college credit for my military training?

Please refer to our Credit for Military Training page.

 Are my VA educational benefits taxable?

No. Any Veterans’ benefits paid under any law administered by the Department of Veterans Affairs (VA) should not be reported as income to the Internal Revenue Service (IRS).

What happens to my benefits as a result of being called back to active duty for deployment?

In most cases, your benefits will continue upon your return. Also, be sure to review our Military Call-Up Policy. Please contact our Veterans Resource Center here at UNCG for more information.

How do I verify my monthly enrollment for educational benefits?

Everyone receiving MGIB-Active Duty (Chapter 30) benefits, as well as those in the Selected Reserve (Chapter 1606) and REAP (Chapter 1607), must verify their enrollment each month to receive payment for that month. Your enrollment can be verified on the last calendar day of the month by using the Web Automated Verification of Enrollment (WAVE) at https://www.gibill.va.gov/wave/index.door by calling the toll free Interactive Voice Response (IVR) telephone line at 1-877-823-2378.

Are there any academic standards I must maintain to keep my VA educational benefits?

Students must adhere to the Academic Standards Policy of the University. Academically Suspended students will be not be able to use VA Education Benefits while suspended. UNCG notifies the VA within thirty days of any change in status or failure to meet satisfactory progress. Typically a student only has to maintain a cumulative GPA of 2.0 to remain in good academic standing, but a sudden, dramatic drop in GPA may cause Academic Probation.

Do I have to attend full-time to receive my educational benefits?

No, but the amount of benefits you receive is proportional to the number of credits you take – with the exception of chapter 33 Post 9/11 GI Bill. To see your time status, please consult this chart.

How do I find out if I have exhausted my benefits?

You will need to contact the Department of Veteran Affairs at 1-888-GIBILL (1-888-442-4551).

Who do I contact if I have questions concerning my veteran benefit payments, such as direct deposit, payment amounts, etc.?

Contact the Department of Veteran Affairs at 1-888-GIBILL (1-888-442-4551)

or

Visit www.gibill.va.gov and go to 1.) Questions and Answers, or 2.) consult your eBenefits account  (If you have not set one up, be sure to do so).

Chapter 30 MGIB and Chapters 1606 and 1607 will also have access to their Wave Account.

What do I need to do each semester once I register for my classes?

Complete and submit the Veteran Services Enrollment Form.

Do I have to pay tuition and fees?

Yes! With the exception of chapter 33 Post 9/11 GI Bill, chapter 31 VA Voc Rehab, and the Department of Defense Tuition Assistance Programs, students are responsible for paying Tuition and Fees to UNCG. All other VA Education Benefits are a monthly allotment paid directly to the student via check or direct deposit.

I am the spouse of an active duty service member. Am I entitled to VA benefits?

Yes, possibly. Check the MyCAA program at https://aiportal.acc.af.mil/mycaa/default.aspx